Shipping policy

Delivery times, shipping options and return information.

Delivery times

Bulgaria: Up to 2 business days
Other supported EU countries: Up to 5 business days

Business days exclude weekends and public holidays.

Shipping options and charges

We deliver only to countries available in the country selector and at checkout. Finland, Ireland, Portugal and Sweden are not currently served. Available shipping options depend on your destination country. Delivery options and any shipping charges are shown at checkout before you place your order. Any applicable free-shipping offer is also shown before payment.

Return shipping costs

Customers pay the direct cost of return shipping for change-of-mind returns. Please contact us through the website chat or by email before sending an item back so we can provide return instructions.

See our Refund Policy for return conditions.

Faulty, damaged or incorrect items

Please contact us through the website chat or by email so we can arrange the appropriate remedy. We cover any return shipping costs that we are required to cover under applicable consumer law.

Your statutory consumer rights are not affected.